Secrets your dry cleaner doesn't want you to know, part 3
Welcome to the next installment of "Secrets your dry cleaner doesn't want you to know"! We've already covered four secrets in parts one and two, so here are the next two.
5. Do you charge more for cleaning ladies' clothes? Some dry cleaners charge more for ladies' clothes than men's. This typically happens with shirts and blouses. They justify charging more because most blouses that can be laundered will not fit on the same pressing equipment designed for men's laundered dress shirts.
Our prices are the same for men's and women's clothes. Even though the ladies cotton blouses will not fit on our pressing equipment, we still charge the same price for cotton, laundered blouses as we do for men's laundered shirts. And we charge the same prices for all other garments too: pants, jackets, etc.
I got a complain one time from a man about why we didn't charge less for men's clothes. I guess there's no winning every time out.
6. Who's the owner of this dry cleaner? Think back for a moment about previous dry cleaners you have used. Who was the owner? Unless you were personal friends with the owner or maybe lived in a small town where everybody knows each other, I bet most people don't know his or her name. Why is this?
I believe it's because most owners don't want to hear your complaints. That's not the case with us. I want to know if you are experiencing problems. It's the quickest way for us to improve. My name and cell phone number are on the door of all three of my locations. My email address is available. You can reach me through our website. I am available, as are my plant managers at each location.
Dry Cleaning Delivered Right to Your Door: Get $10.00 in FREE dry cleaning and laundry.
Did you know that for no extra cost Champion will pick up and deliver your cleaning...twice each week...replace missing buttons...repair lose hems and seams...for FREE?
Schedule your delivery service and get $10 off your first order.
(C) 2010, 2011, 2012 Champion Cleaners. All Rights Reserved